为澳大利亚家庭提供清晰信息与关怀支持联系我们的团队  1300 362 226
在您的家庭最需要时提供清晰指导

找到合适的护理。 感受支持。

了解您的选择,比较养老院并制定切实可行的前进计划——为您所爱之人提供充满关怀的独立指导。

先了解信息,无需承诺 覆盖全澳大利亚 真实的人工支持
您不必独自面对

将繁杂的搜索转化为清晰的下一步。

告诉我们您在哪里。我们将帮助您了解当地途径、重要问题以及适合您家庭的选择。

信息优先在分享详情前进行比较
覆盖全澳大利亚具有全国视角的本地选择
持续的支持从最初的提问到下一次对话
有人支持的安置过程

清晰的信息。周到的候选名单。贴心的帮助。

我们将公开信息与个人指导结合起来,让您的家庭能够在不被强迫做出决定的情况下取得进展。

与顾问交谈
01

告诉我们什么最重要

分享您搜索背后的护理需求、地点、时间和个人优先事项。我们从倾听开始,而不是推销。

02

充满信心地比较

利用清晰的设施信息、质量指标和费用指南来了解权衡取舍,形成有意义的候选名单。

03

在支持下向前迈进

我们帮助您准备问题、联系合适的养老院,并跟进实现安置的下一步。

在决定前了解

用通俗易懂的语言解答复杂时刻的问题。

RAD(可退还住宿押金)、DAP(每日住宿费)、ACAT(老年护理评估团队)、暂托护理、星级评定和护理费用,可能会让困难时刻更加复杂。我们会用通俗语言解释这些术语和选择,并帮助您了解接下来该问什么。

澳大利亚养老护理费用如何计算

Aged care fees in Australia are broken down into three main parts: a Basic Daily Fee (which everyone pays for living costs like food and laundry), a Means-Tested Care Fee (determined by Services Australia based on your income and assets), and Accommodation Costs (RAD or DAP). We can help you estimate these costs and understand the difference between paying a lump sum versus a daily rate.

住宿式护理还是居家护理?

Home Care Packages allow you to stay in your own home with visiting support (like nursing, cleaning, or meals), but wait times can be long and support hours are limited. Residential Care is for when living at home is no longer safe or practical, offering 24/7 support. We help families weigh current safety risks against package wait times to find the most practical path.

参观时值得问的问题

Don't just look at the chandeliers. Ask about staff ratios, especially on weekends and nights. Ask how they manage changing care needs (do residents have to move rooms?), what the menu rotation looks like, and how they handle medical emergencies. A good home will welcome these questions with transparency.

首次评估时需要带什么

An ACAT/ACAS assessment determines your eligibility for government-subsidised care. Prepare by having medical history, a list of current medications, and examples of daily struggles ready. Be honest about your worst days, not your best ones — the assessor needs to understand the full reality of your situation to assign the right level of funding.

“我们从一份名单和满心担忧,变成了可以实地考察的三个选择。有专人让这个过程变得清晰易懂,区别就在于此。”

问题解答

足够清晰,值得信赖;足够关怀,值得来电。

您不必独自面对

告诉我们发生了什么。我们会帮您找到出路。

您愿意透露多少都可以。一位关怀备至的安置专员会倾听您的情况,了解优先事项,并在一个工作日内与您联系。

想通过电话沟通? 1300 362 226
周一至周五,澳大利亚东部标准时间上午 8:30 – 下午 5:00