最合適的入住安排,從了解本人開始。
健康需要固然重要;日常習慣、人際關係、文化、地點、預算,以及讓一個地方感覺合適的細節,同樣重要。我們會先聆聽,再協助您縮小選擇範圍。
告訴我們甚麼最重要
分享您尋找照顧安排時的需要、地點、時間及個人優先考慮。我們先聆聽,不會向您推銷。
充滿信心地比較
透過清晰的院舍資料、質素指標及費用指引了解取捨,整理出真正適合的選擇。
在支持下向前邁進
我們協助您準備問題、聯絡合適的院舍,並跟進入住安排的下一步。
安老服務因地而異;您的支援亦應切合需要。
空缺情況、費用及照顧選擇在不同社區差異很大。先了解本地資訊,再一起討論這對您家庭的意義。
以淺白語言解答複雜時刻的問題。
RAD(可退還住宿按金)、DAP(每日住宿付款)、ACAT(安老服務評估小組)、暫託照顧、星級評分及安老服務費用,可能令困難時刻更加難以應付。我們會用淺白語言解釋這些術語和選擇,並協助您知道下一步該問甚麼。
澳洲的安老護理費用如何運作
Aged care fees in Australia are broken down into three main parts: a Basic Daily Fee (which everyone pays for living costs like food and laundry), a Means-Tested Care Fee (determined by Services Australia based on your income and assets), and Accommodation Costs (RAD or DAP). We can help you estimate these costs and understand the difference between paying a lump sum versus a daily rate.
院舍照顧還是居家照顧?
Home Care Packages allow you to stay in your own home with visiting support (like nursing, cleaning, or meals), but wait times can be long and support hours are limited. Residential Care is for when living at home is no longer safe or practical, offering 24/7 support. We help families weigh current safety risks against package wait times to find the most practical path.
參觀時值得問的問題
Don't just look at the chandeliers. Ask about staff ratios, especially on weekends and nights. Ask how they manage changing care needs (do residents have to move rooms?), what the menu rotation looks like, and how they handle medical emergencies. A good home will welcome these questions with transparency.
首次評估時需要帶備甚麼
An ACAT/ACAS assessment determines your eligibility for government-subsidised care. Prepare by having medical history, a list of current medications, and examples of daily struggles ready. Be honest about your worst days, not your best ones — the assessor needs to understand the full reality of your situation to assign the right level of funding.
「我們從一份名單和滿心擔憂,變成了可以實地考察的三個選擇。有專人讓這個過程變得清晰易明,區別就在於此。」
清晰,值得信賴;貼心,值得致電。
告訴我們正在發生甚麼。我們會協助您找出下一步。
您可以按自己的意願,分享願意透露的內容。一位貼心的入住支援專員會聆聽您的情況、釐清優先事項,並在一個工作天內與您聯絡。
星期一至星期五,澳洲東部標準時間上午 8:30 – 下午 5:00
